Is Lennar the Worst Builder In Texas? The Evidence Says Yes
Let me cut right to the chase: this is one of the most honest Lennar Homes Texas reviews you’ll find online. I recently closed a transaction with Lennar Homes, and for a $320,000 sale, I was paid just $1,500 in commission. That’s less than half a percent. Standard industry commissions are 2–3% — meaning I should have earned between $6,400 and $9,600.
Instead, Lennar pocketed the difference. And I walked away with pocket change for doing the exact same work I do with every builder.
If you’re a real estate agent in Texas, or a buyer who wants honest representation, pay attention. Lennar is the worst builder in Texas.
My Personal Lennar Homes Texas Review
On paper, this was a standard deal. Buyer represented, financing approved, closing complete. The only thing out of line? The paycheck.
Buried in Lennar’s broker policy was this clause:
“This Agreement hereby amends, replaces and supersedes any other compensation terms that Buyer may have agreed to with Cooperating Broker…”
Translation: whatever agreement you had with your buyer doesn’t matter. Lennar decides what you get paid.
That’s not just unfair — that’s unethical.
How Lennar’s Broker Policy Hurts Agents
Lennar’s broker participation policy is a minefield:
- You must register at first contact (online, phone, or in person).
- You must accompany your buyer on their first tour.
- Registrations “expire” if the sale doesn’t happen quickly.
- Commission rates vary wildly by location and inventory.
Miss a single step, and you get nothing — even if you handled every other part of the deal.
Lennar Doesn’t Even Use Licensed Agents On-Site
Here’s the kicker: when you walk into a Lennar “Welcome Home Center,” you’re often greeted by a New Home Consultant — an employee trained by Lennar, not a licensed Realtor.
These employees are paid by Lennar to push their product. They don’t have a fiduciary duty to the buyer. They’re not bound by the same ethics we are as licensed agents. Yet they position themselves as “experts,” often steering buyers away from independent advice.
That’s not just a red flag — it’s a flashing siren.
How Big Is Lennar in Texas?
Lennar isn’t a small builder. They’re the second-largest homebuilder in the U.S., delivering over 80,000 new homes in 2024. They dominate markets like Dallas–Fort Worth, Houston, Austin, and San Antonio.
But bigger doesn’t mean better. When a builder controls this much market share, they can dictate terms — and agents (and buyers) end up paying the price.
Lennar Homes Complaints Tell the Story
Don’t just take my word for it. The Better Business Bureau has logged more than 1,000 complaints against Lennar, with nearly 800 tied to service and repair.
ConsumerAffairs lists hundreds of Lennar Homes Texas reviews citing:
- Cracked foundations.
- Roof leaks within the first year.
- Warranty teams ignoring homeowners.
- Cosmetic and structural issues everywhere.
As a property manager, I’ve walked these homes. The issues are real. The quality is poor. And the customer service? Almost nonexistent.
Why I’ll Never Show Lennar Again
After this $1,500 “lesson,” I’m done. I’ll never show Lennar homes again — and here’s why:
- My expertise has value. I won’t work for pennies.
- My clients deserve honesty. I can’t recommend a builder that sidelines licensed agents.
- The industry must push back. If we keep feeding Lennar, they’ll keep abusing the system.
What Agents Should Do Instead
- Protect your commission. Add a clause in your Buyer Rep Agreement guaranteeing a minimum.
- Educate your clients. Tell them upfront about builders like Lennar.
- Use internal resources. Direct clients to trusted firms like DWC Property Group that actually protect them.
- Support ethical builders. Smaller regional builders often pay fair commissions and deliver better quality.
To Lennar Employees Reading This
I know you’ll see this. Lennar monitors mentions online. So let me be clear: this isn’t about you as individuals. I respect the hard work you do.
But you also know what I’m saying is true. Paying an agent $1,500 on a $320,000 deal while using unlicensed “consultants” to push buyers isn’t right. The system is broken, and you see it every day.
Final Word: Lennar Doesn’t Deserve Our Business
- 2nd largest builder in the U.S.
- 80,000+ homes sold in 2024.
- 1,000+ BBB complaints nationwide.
- No BBB accreditation in Texas.
And now, my own first-hand proof that their commission practices are predatory.
So here’s my closing statement in this Lennar Homes Texas review:
Lennar doesn’t deserve your business. Agents and buyers deserve better.
If you’re ready to work with a company that values clients and agents, check out DWC Property Group’s services or contact us here.
Because at the end of the day, I don’t just want to manage homes — I want to protect people from builders like Lennar.
